Privacy Policy
Here we explain the customer records Kinaadman Botanicals Inc. ("Kinaadman Botanicals") gathers as you browse kinaadmanbotanicals.online or purchase our botanical jars, detailing why we store it, retention spans, access levels, and your statutory rights. We manage all records in accordance with Data Privacy Act of 2012.
1. About this privacy policy
These rules cover kinaadmanbotanicals.online, our dispatch log for purchases, and direct correspondence sent to our bench. External web links lead beyond our workshop and carry their own separate privacy notices.
2. Data controller details and direct contact
The managing entity is Kinaadman Botanicals Inc., located at Suite 105, Neo Central Arcade, 84 Don Apolinar Velez Street, Cagayan de Oro City, 9000, Philippines. Send data questions to our desk at [email protected] or reach our team by phone at +63 545 894 604.
- Merchant
- Kinaadman Botanicals Inc.
- Registered address
- Suite 105, Neo Central Arcade, 84 Don Apolinar Velez Street, Cagayan de Oro City, 9000, Philippines
- [email protected]
- Phone
- +63 545 894 604
3. The personal details we log
We record solely the details required to prepare your parcel or answer your notes, category by category.
3.1 Information you provide directly
Your full name, parcel address, email, and phone contact provided at checkout, plus words written in feedback or questions. We maintain sales entries through the required ledger term, holding correspondence on file for up to 3 years past our final exchange.
3.2 Payment and transaction data
Invoice digits, chosen herbal formulas, charges, bank transfer references, and transit marks. Card numbers and banking credentials are never requested or stored on our servers. Maintained through statutory accounting periods.
3.3 Automatically collected information
Technical visits, device profile, viewed botanical catalogs, referring source, and timestamps recorded by hosting logs and cookie files. Kept in raw host files for 30 days, while aggregated analytics stay on file for up to 14 months.
3.4 Marketing and advertising data
Incoming referral links or project notices that led you here, saved purely to trace where your order began. Stored for no longer than 90 days.
3.5 Records gathered from our outside partners
Waybill updates from our parcel carriers alongside bank transfer confirmations from our settlement partner, verified against your order entry.
3.6 Children
Our storefront is not planned for visitors under 18. We do not intentionally log details for youth; guardians may write [email protected] to request the prompt wiping of any such records.
4. Necessary details you provide
Your name, destination address, email, and phone number are strictly required so we can pack and route your parcel and keep in touch. Leaving them blank halts checkout. Supplementary lines remain purely voluntary.
5. How we work with your information
- To grind, blend, package, and send your botanical supplies, write out receipts, and settle returns or refunds.
- To respond to direct queries from our bench and dispatch fulfillment notifications by text or inbox message.
- To safeguard our checkout systems, screen for fraudulent activity, and observe how shoppers navigate our catalog.
- To mail occasional notices about fresh batches only if requested; each note includes an immediate link to opt out.
- To satisfy our legal duties, including maintaining clean tax ledgers and fulfillment records.
6. Disclosing details to trusted partners
We never sell customer identities. Details are handed solely to the verified partners named below, each under contract to follow our direct instructions.
6.1 Payment processing
Our payment clearing service receives the minimal details needed to verify and reconcile your bank transfer.
6.2 Shipping and fulfilment partners
Our courier receives your recipient name, postal destination, and contact phone number to drop off your parcel and share transit notices.
6.3 Service providers
Our web host, postal dispatch software, and customer inbox services handle records on our behalf under strict terms.
6.4 Advertising and analytics partners
Analytical and promotional tags, placed solely upon your permission, pass interaction trends to their originators as detailed in our Cookie Policy.
6.5 Legal and regulatory disclosures
We disclose records if mandated by legal order or when necessary to protect our standing, such as in an unsettled order disagreement.
6.6 Business transfers
Should our craft workshop transfer ownership or merge, buyer records transition to the successor under the identical privacy standards.
7. International data transfers
Certain technical contractors may handle files outside Philippines. In those cases, we put standard contractual clauses or recognized adequacy decisions in place so the protection of your data holds firm.
8. Your rights and choices
Subject to Data Privacy Act of 2012, you hold data subject rights.
8.1 Access, revision, erasure, and file export
You may inspect the records we retain on you, amend mistakes, request removal, obtain an export file in standard format, challenge or restrict handling, and retract prior permissions. Retracting permission leaves previously completed handling valid.
8.2 Marketing choices
Every journal email contains an opt-out link at the bottom. You can also turn off analytics and marketing cookies at will through our consent panel.
8.3 Exercising your rights
Send your request to [email protected]. We may ask for proof of identity before proceeding, and we reply within 30 days. You also have the right to lodge a formal complaint with the supervisory authority in Philippines.
9. Data security
Our storefront operates over secure HTTPS. Batch and parcel logs remain behind password-protected walls accessible only to staff and technicians handling the tasks above. Payment card numbers are never gathered or retained here.
10. Data retention
Order invoices and ledger lines are saved through the mandatory statutory accounting timeframe before removal. Workshop support notes stay stored for up to 3 years after our last conversation. Raw host logs last 30 days, aggregated usage figures stay for up to 14 months, and marketing consents stand until revoked.
11. Third-party websites and services
Outbound links directing to third-party services, banking portals, or external networks point to platforms with individual privacy terms. We bear no oversight for how those outside entities manage information.
12. Changes to this policy
We revise this statement whenever legal requirements or workshop operations adjust. The valid version always lives right here, showing the most recent revision date near the header.